Buying Digital Assets
Learn how to buy digital assets safely and easily in RockWallet. Topics include how to fund your wallet, use ACH or debit cards, verify transactions, and troubleshoot purchase errors.
Getting Started
Buying with ACH
Buying with debit/credit card
Fees, Timing & Limits
After you Buy (Post-Transaction Help)
- Why didn’t I receive an email receipt after buying crypto?
- Why can’t I cancel my buy transaction in RockWallet?
- What is RockWallet’s refund policy for crypto purchases?
- Learn how to find and review your past crypto transactions in the RockWallet app.
- How long does it take for a ‘Buy’ transaction to complete in RockWallet?
Troubleshooting General Buy Issues
- Why did my ‘Buy’ transaction fail in RockWallet?
- Why did my 'Buy’ transaction with debit or credit card fail?
- Why did my ‘buy’ transaction via electronic bank transfer fail? (Supported U.S. states only)
- Why can’t I buy digital assets in RockWallet?
- Why can’t I buy digital assets using the ‘Fund with ACH’ feature
- Why are some U.S. states restricted from using the ‘Buy’ feature?