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Help Center
RockWallet Security
RockWallet Security
Learn how to protect your wallet, prevent scams, and recover access safely.
Account Protection
What is Two-Factor Authentication (2FA)?
How do I set-up 2FA for my RockWallet?
What is Fingerprint Authentication?
Why is my RockWallet disabled?
How can I verify the authenticity of the communications I receive?
I see a RockWallet sign-up web form on various websites is this legitimate?
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Recovery & Access
What is a Recovery Phrase?
How do I use my Recovery Phrase?
I’ve forgotten my Recovery Phrase, how do I restore it?
Where can I see my Recovery Phrase?
Understanding Self-Custodial (Non-Custodial) Wallets: What You Need to Know
Security Awareness & Scams
Avoid Support Scams | RockWallet Security Tips
My wallet has been hacked. What do I do?
What should I do if there is an unauthorized transaction on my account?
My card has been lost or stolen, what do I do?
