1. Help Center
  2. RockWallet Verification

I’ve already verified my account. Why do I need to do this again?

We require all existing customers (and new) to provide further identity verification in order to 'Swap' digital assets. We've simplified our account verification process so that you can now enjoy access to the full features of your RockWallet – including access to ‘Buy’ – in just one step.   

This is to ensure RockWallet continues to be fully compliant with licenses and regulations and to reinforce the safety of your digital assets.