My sell failed - what do I do now?
Failed sells don’t move funds
What’s likely happening
- Your account isn’t eligible
- Verification isn’t complete
- Temporary service interruption
What to know
- Failed sells don’t move crypto
- Submitted sells can’t be canceled
- ACH sells take time to complete
If Sell isn’t available at all, your location or account may not support sells or your account level is still at level 1. Reach out to support at support@rockwallet.com. We're happy to help with next steps.