---
title: Crypto & RockWallet Basics | RockWallet Help Center 2.0
description: New to crypto or RockWallet? Start here to learn how crypto works, what RockWallet does, asset ownership, availability, and what to expect before making your first transaction.
---
[Skip to content](https://help.rockwallet.com/app/crypto-rockwallet-basics#main-content)
English
Show submenu for translations
[More support](https://help.rockwallet.com/app/kb-tickets/new)
[](https://help.rockwallet.com/app)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [More support](https://help.rockwallet.com/app/kb-tickets/new)
- [Contact us](https://help.rockwallet.com/app/contact-support)
[Contact us](https://help.rockwallet.com/app/contact-support)
How can we help you?
- There are no suggestions because the search field is empty.
1. [RockWallet Help Center 2.0](https://help.rockwallet.com/app)
2. [Crypto & RockWallet Basics](https://help.rockwallet.com/app/crypto-rockwallet-basics)
# Crypto & RockWallet Basics
New to crypto or RockWallet? Start here to learn how crypto works, what RockWallet does, asset ownership, availability, and what to expect before making your first transaction.
## About RockWallet
- [What is RockWallet?](https://help.rockwallet.com/app/what-is-rockwallet)
- [What happened to Wyre?](https://help.rockwallet.com/app/what-happened-to-wyre)
## Availability & Coverage
- [Where is RockWallet Available?](https://help.rockwallet.com/app/where-is-rockwallet-available)
- [Why is SHIB no longer available to buy or swap for U.S. customers?](https://help.rockwallet.com/app/why-is-shib-no-longer-available-to-buy-or-swap-for-u.s.-customers)
## Crypto Basics
- [What is cryptocurrency (in plain English)?](https://help.rockwallet.com/app/what-is-cryptocurrency-in-plain-english)
- [Crypto safety tips](https://help.rockwallet.com/app/crypto-safety-for-beginners)
- [Is crypto legal in the U.S?](https://help.rockwallet.com/app/is-crypto-legal-in-the-u.s)
- [Is crypto real money?](https://help.rockwallet.com/app/is-crypto-real-money)
- [Why does crypto have value?](https://help.rockwallet.com/app/why-does-crypto-have-value)
## Supported Networks
- [What networks can I use to send crypto in RockWallet?](https://help.rockwallet.com/app/what-networks-can-i-use-to-send-assets-in-rockwallet)
## Wallets, Ownership & Control
- [Do I actually own my crypto in RockWallet?](https://help.rockwallet.com/app/who-owns-the-digital-assets-in-my-rockwallet)
- [What is a crypto wallet?](https://help.rockwallet.com/app/what-is-a-crypto-wallet)
- [What’s the difference between a wallet and an exchange?](https://help.rockwallet.com/app/whats-the-difference-between-a-wallet-and-an-exchange)
## Transactions & the Blockchain
- [What is a blockchain and why does it matter?](https://help.rockwallet.com/app/what-is-a-blockchain-and-why-does-it-matter)
- [Why crypto transactions can’t be reversed](https://help.rockwallet.com/app/why-crypto-transactions-cant-be-reversed)
- [What is RockWallet’s refund policy for crypto purchases?](https://help.rockwallet.com/app/what-is-rockwallets-refund-policy-for-crypto-purchases)
- [What happens if I send crypto to the wrong address?](https://help.rockwallet.com/app/what-happens-if-i-send-crypto-to-the-wrong-address)
- [How to add Crypto to your RockWallet](https://help.rockwallet.com/app/how-do-i-activate-digital-assets-in-my-rockwallet)
## Fees, Networks & Confirmations
- [Network Fees Explained](https://help.rockwallet.com/app/gas-fees-explained)
- [Why did the mining/network fee change?](https://help.rockwallet.com/app/why-do-gas-fees-change)
- [What are confirmations, and why is my transaction pending?](https://help.rockwallet.com/app/what-are-confirmations-and-why-is-my-transaction-pending)
- [How are gas fees set or calculated in RockWallet?](https://help.rockwallet.com/app/how-are-gas-fees-set-or-calculated-in-rockwallet)
- [Which assets in RockWallet require ETH for network fees?](https://help.rockwallet.com/app/which-assets-in-rockwallet-require-eth-for-network-fees)
- [Why do I need ETH to Send digital assets that aren’t ETH?](https://help.rockwallet.com/app/why-do-i-need-eth-to-send-digital-assets-that-arent-eth)
- [What happens if I don’t have enough ETH for gas fees?](https://help.rockwallet.com/app/what-happens-if-i-dont-have-enough-eth-for-gas-fees)
- [Does RockWallet charge gas fees?](https://help.rockwallet.com/app/does-rockwallet-charge-gas-fees)
- [Why can’t RockWallet refund gas fees?](https://help.rockwallet.com/app/why-cant-rockwallet-refund-gas-fees)
- [Why is my transaction pending?](https://help.rockwallet.com/app/why-did-the-mining-fees-change-for-my-swap)
See less ▼
## Wallet Basics & Supported Assets
- [What cryptocurrencies can I use?](https://help.rockwallet.com/app/what-crypto-assets-are-available-with-rockwallet)
- [How do I view my wallet address in RockWallet?](https://help.rockwallet.com/app/how-do-i-view-my-wallet-address-in-rockwallet)
- [Why did my wallet address change?](https://help.rockwallet.com/app/why-did-my-wallet-address-change)
- [How do I view my transaction history?](https://help.rockwallet.com/app/how-do-i-view-my-transaction-history)
## Advanced Wallet Features
- [How do I switch between portfolios?](https://help.rockwallet.com/app/how-do-i-switch-between-portfolios)
- [Can I hold different assets in different portfolios?](https://help.rockwallet.com/app/can-i-hold-different-assets-in-different-portfolios)
- [What is a portfolio in RockWallet?](https://help.rockwallet.com/app/what-is-a-portfolio-in-rockwallet)
## Portfolio Widget
- [Why is my balance show in USD? Can I change the currency?](https://help.rockwallet.com/app/why-is-my-balance-show-in-usd-can-i-change-the-currency)
- [Why does my balance change even when I don’t do anything?](https://help.rockwallet.com/app/why-does-my-balance-change-even-when-i-dont-do-anything)
- [What does "Your Total Balance" include?](https://help.rockwallet.com/app/what-does-your-total-balance-include)
## Crypto Safety for Beginners
- [Best practices for first-time crypto users](https://help.rockwallet.com/app/best-practices-for-first-time-crypto-users)
- [Common crypto scams to avoid](https://help.rockwallet.com/app/common-crypto-scams-to-avoid)
- [Crypto & RockWallet Basics](https://help.rockwallet.com/app/crypto-rockwallet-basics#main-content)
- [About RockWallet](https://help.rockwallet.com/app/crypto-rockwallet-basics#about-rockwallet)
- [Availability & Coverage](https://help.rockwallet.com/app/crypto-rockwallet-basics#availability-coverage)
- [Crypto Basics](https://help.rockwallet.com/app/crypto-rockwallet-basics#crypto-basics)
- [Supported Networks](https://help.rockwallet.com/app/crypto-rockwallet-basics#supported-networks)
- [Wallets, Ownership & Control](https://help.rockwallet.com/app/crypto-rockwallet-basics#wallets-ownership-control)
- [Transactions & the Blockchain](https://help.rockwallet.com/app/crypto-rockwallet-basics#transactions-the-blockchain)
- [Fees, Networks & Confirmations](https://help.rockwallet.com/app/crypto-rockwallet-basics#fees-networks-confirmations)
- [Wallet Basics & Supported Assets](https://help.rockwallet.com/app/crypto-rockwallet-basics#wallet-basics-supported-assets)
- [Advanced Wallet Features](https://help.rockwallet.com/app/crypto-rockwallet-basics#advanced-wallet-features)
- [Portfolio Widget](https://help.rockwallet.com/app/crypto-rockwallet-basics#portfolio-widget)
- [Crypto Safety for Beginners](https://help.rockwallet.com/app/crypto-rockwallet-basics#crypto-safety-for-beginners)
- [Something Isn't Right](https://help.rockwallet.com/app/something-isnt-right)
- [Getting Started, & Account Setup](https://help.rockwallet.com/app/getting-started-account-setup#main-content)
- [Account Setup](https://help.rockwallet.com/app/getting-started-account-setup#account-setup)
- [Using Your Wallet](https://help.rockwallet.com/app/using-your-wallet#main-content)
- [Sending Digital Assests](https://help.rockwallet.com/app/using-your-wallet#sending-digital-assests)
- [Receiving Digital Assets](https://help.rockwallet.com/app/using-your-wallet#receiving-digital-assets)
- [Buying, Selling & Swapping Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#main-content)
- [Buying Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#buying-crypto)
- [Buying with debit/credit card](https://help.rockwallet.com/app/buying-selling-swapping-crypto#buying-with-debit-credit-card)
- [After you Buy (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-you-buy-post-transaction-help)
- [After You Sell (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-you-sell-post-transaction-help)
- [Swapping Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#swapping-crypto)
- [After your Swap (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-your-swap-post-transaction-help)
- [Fees, Limits & Timing](https://help.rockwallet.com/app/fees-limits-timing#main-content)
- [Buy Fees, Limits & Timing](https://help.rockwallet.com/app/fees-limits-timing#buy-fees-limits-timing)
- [Swap Timing, Fees & Limits](https://help.rockwallet.com/app/fees-limits-timing#swap-timing-fees-limits)
- [Security, Recovery & Scams](https://help.rockwallet.com/app/security-recovery-scams#main-content)
- [Account Protection](https://help.rockwallet.com/app/security-recovery-scams#account-protection)
- [Recovery & Access](https://help.rockwallet.com/app/security-recovery-scams#recovery-access)
- [Security Awareness & Scams](https://help.rockwallet.com/app/security-recovery-scams#security-awareness-scams)
- [Verification & Compliance](https://help.rockwallet.com/app/verification-compliance#main-content)
- [Getting Verified](https://help.rockwallet.com/app/verification-compliance#getting-verified)
- [Document Requirement & Process](https://help.rockwallet.com/app/verification-compliance#document-requirement-process)
- [Account Management & Settings](https://help.rockwallet.com/app/account-management-settings)
- [Legal & Policies](https://help.rockwallet.com/app/legal-policies)
[](http://www.rockwallet.com)
[Terms of Service](https://rockwallet.com/terms-of-service)
[Cookie Policy](https://www.rockwallet.com/cookie-policy)
[RockWallet Privacy Policy](https://rockwallet.com/privacy-policy)
[General Risk Disclosure](https://www.rockwallet.com/risk-disclosure)
Copyright © 2026, RockWallet LLC