New to crypto or RockWallet? Start here to learn how crypto works, what RockWallet does, asset ownership, availability, and what to expect before making your first transaction.
Seeing an error, missing balance, or stuck transaction? This section covers common issues and explains what’s happening and what to do next.
Learn how to create your RockWallet account, sign in, and add crypto for the first time.
Learn how to view balances, send and receive crypto, understand wallet addresses, track transactions, and use wallet features.
Understand network fees, why they change, account limits, and how long transactions typically take.
Learn how RockWallet protects your account, how recovery works, and how to spot scams or impersonation attempts.
Some features require identity verification. Learn why verification is needed, how it works, and what to do if verification fails.
Manage your account settings, including PINs, passwords, contact details, linked bank accounts, notifications, and account controls.
Official RockWallet policies and disclosures, including regulation, privacy, refunds, referrals, and data handling.
