Why can't I buy, swap, or sell anymore?

If those options are missing or blocked, it may be because:

• You’re level 1 and haven’t unlocked level 2 by verifying your identity

• You already completed your verification but one of your identity documents has expired

• You completed your verification, but we need additional info or your account is under review

• We noticed suspicious activity on your account

Check the app for messages from RockWallet and complete any required steps.