Why did my ‘Swap’ transaction fail?
Common reasons your swap might not have gone through and how to fix it.
If your ‘Swap’ transaction didn’t complete, don’t worry — it’s often a temporary issue that can be easily resolved. Here are the most common reasons a swap might fail:
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Network interruption: Your device or our servers temporarily lost connection.
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Internet connection issue: Your device wasn’t connected to the internet during the swap.
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Insufficient balance: You didn’t have enough digital assets or ETH for network fees.
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Timeout: Too much time passed before you confirmed the transaction.
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Temporary server error: The network was busy or experienced a technical glitch.
Try again in a few minutes. Most failed swaps succeed after retrying once the network stabilizes.
If the issue continues, reach out to RockWallet Support for help and include your transaction ID so our team can help quickly.