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What is a Recovery Phrase?

Your Recovery Phrase is a set of twelve randomized words that have been written into the code behind your account which act as a lock for your wallet. You are required to write down all twelve words somewhere secure in case you ever need to enter them again. We recommend only writing them down with pen and paper, never digitally, and storing the paper somewhere safe. 

If you lose or forget your Recovery Phrase, your wallet and all digital assets within it will become permanently locked.  

As RockWallet is self-custodial, we do not have access to your Recovery Phrase, so we cannot restore it, unlock your wallet, or recover your digital assets for you. You will not be able to access your wallet again until you enter your correct Recovery Phrase.