How long does ID verification take in RockWallet?
Find out how quickly your identity can be verified and what to do if it takes longer.
Most RockWallet customers have their identity verified within seconds after submitting their documents.
In some cases, additional checks may be required, and the process can take up to 24 hours to complete.
If your verification is still pending after 24 hours, please reachout to RockWallet Support for help. We’ll be happy to help you finalize your verification.
Tip: Make sure your photos are clear, your ID is valid, and all details are visible to avoid delays.