Why can’t I access RockWallet PRO?

RockWallet PRO is a feature of the 'RockWallet: Self-Custody' app, which is not available in all countries. To review the countries where RockWallet PRO is available, click here.

RockWallet PRO also requires you to verify your identity and provide source of wealth in accordance with laws and regulations. We take all necessary precautions to avoid fraud and to fully adhere to Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements for trading cryptocurrency.  

If you have any questions, please contact our Customer Care team at support@rockwallet.com.