To withdraw assets from RockWallet PRO, all deposits must be fully confirmed on the blockchain.
If you encounter an error while trying to withdraw your funds, it is likely due to a pending deposit that has not yet met blockchain confirmation requirements. Please refer to the table below for the specific confirmation requirements for each asset:
Asset Confirmations Required
- BSV: 6 Confirmations Required
- ETH: 14 Confirmations Required
- USDC: 14 Confirmations Required
- BTC: 1 Confirmation Required
- MNEE: 14 Confirmations Required
Please wait until the required confirmations are met before attempting to withdraw again. If the issue persists, contact us at support@rockwallet.com