Why can’t I swap crypto in RockWallet?
Swap availability depends on your account level, location, and the asset pair
Swaps might not be available if:
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The asset pair isn’t supported
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It’s not available in your region
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Your account hasn’t been verified
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You’re level 1 and haven’t unlocked level 2
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Your account has a temporary restriction
If swap isn’t available, the app will usually let you know directly.
Next step:
Check your verification status and complete level 2 if prompted.