---
title: Verification & Compliance | RockWallet Help Center 2.0
description: Some features require identity verification. Learn why verification is needed, how it works, and what to do if verification fails.
---

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1. [RockWallet Help Center 2.0](https://help.rockwallet.com/app)
2. [Verification & Compliance](https://help.rockwallet.com/app/verification-compliance)

# Verification & Compliance

 Some features require identity verification. Learn why verification is needed, how it works, and what to do if verification fails.

## Getting Verified

- [Why can't I buy or swap?](https://help.rockwallet.com/app/why-cant-i-buy-swap-or-sell-anymore)
- [What are verification levels?](https://help.rockwallet.com/app/what-are-verification-levels)
- [How do I verify my identity?](https://help.rockwallet.com/app/how-do-i-verify-my-rockwallet)
- [Why is verification required?](https://help.rockwallet.com/app/why-do-i-need-to-verify-my-identity-and-what-is-id-verification)
- [What happened to Express Verification?](https://help.rockwallet.com/app/what-is-express-verification-for-kyc)
- [What is Sumsub?](https://help.rockwallet.com/app/what-is-sumsub)

See less ▼

## Document Requirement & Process

- [What documents does RockWallet need?](https://help.rockwallet.com/app/what-documents-do-i-need-to-verify-my-identity-in-rockwallet)
- [What is Source of Funds](https://help.rockwallet.com/app/what-is-source-of-funds-and-why-does-rockwallet-require-it)
- [How long does verification take?](https://help.rockwallet.com/app/how-long-does-id-verification-take-in-rockwallet)
- [Why did my verification fail?](https://help.rockwallet.com/app/why-did-my-rockwallet-verification-fail)

- [Crypto & RockWallet Basics](https://help.rockwallet.com/app/crypto-rockwallet-basics#main-content)

    - [About RockWallet](https://help.rockwallet.com/app/crypto-rockwallet-basics#about-rockwallet)
    - [Availability & Coverage](https://help.rockwallet.com/app/crypto-rockwallet-basics#availability-coverage)
    - [Crypto Basics](https://help.rockwallet.com/app/crypto-rockwallet-basics#crypto-basics)
    - [Supported Networks](https://help.rockwallet.com/app/crypto-rockwallet-basics#supported-networks)
    - [Wallets, Ownership & Control](https://help.rockwallet.com/app/crypto-rockwallet-basics#wallets-ownership-control)
    - [Transactions & the Blockchain](https://help.rockwallet.com/app/crypto-rockwallet-basics#transactions-the-blockchain)
    - [Fees, Networks & Confirmations](https://help.rockwallet.com/app/crypto-rockwallet-basics#fees-networks-confirmations)
    - [Wallet Basics & Supported Assets](https://help.rockwallet.com/app/crypto-rockwallet-basics#wallet-basics-supported-assets)
    - [Advanced Wallet Features](https://help.rockwallet.com/app/crypto-rockwallet-basics#advanced-wallet-features)
    - [Portfolio Widget](https://help.rockwallet.com/app/crypto-rockwallet-basics#portfolio-widget)
    - [Crypto Safety for Beginners](https://help.rockwallet.com/app/crypto-rockwallet-basics#crypto-safety-for-beginners)
- [Something Isn't Right](https://help.rockwallet.com/app/something-isnt-right)
- [Getting Started, & Account Setup](https://help.rockwallet.com/app/getting-started-account-setup#main-content)

    - [Account Setup](https://help.rockwallet.com/app/getting-started-account-setup#account-setup)
- [Using Your Wallet](https://help.rockwallet.com/app/using-your-wallet#main-content)

    - [Sending Digital Assests](https://help.rockwallet.com/app/using-your-wallet#sending-digital-assests)
    - [Receiving Digital Assets](https://help.rockwallet.com/app/using-your-wallet#receiving-digital-assets)
- [Buying, Selling & Swapping Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#main-content)

    - [Buying Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#buying-crypto)
    - [Buying with debit/credit card](https://help.rockwallet.com/app/buying-selling-swapping-crypto#buying-with-debit-credit-card)
    - [After you Buy (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-you-buy-post-transaction-help)
    - [After You Sell (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-you-sell-post-transaction-help)
    - [Swapping Crypto](https://help.rockwallet.com/app/buying-selling-swapping-crypto#swapping-crypto)
    - [After your Swap (Post Transaction Help)](https://help.rockwallet.com/app/buying-selling-swapping-crypto#after-your-swap-post-transaction-help)
- [Fees, Limits & Timing](https://help.rockwallet.com/app/fees-limits-timing#main-content)

    - [Buy Fees, Limits & Timing](https://help.rockwallet.com/app/fees-limits-timing#buy-fees-limits-timing)
    - [Swap Timing, Fees & Limits](https://help.rockwallet.com/app/fees-limits-timing#swap-timing-fees-limits)
- [Security, Recovery & Scams](https://help.rockwallet.com/app/security-recovery-scams#main-content)

    - [Account Protection](https://help.rockwallet.com/app/security-recovery-scams#account-protection)
    - [Recovery & Access](https://help.rockwallet.com/app/security-recovery-scams#recovery-access)
    - [Security Awareness & Scams](https://help.rockwallet.com/app/security-recovery-scams#security-awareness-scams)
- [Verification & Compliance](https://help.rockwallet.com/app/verification-compliance#main-content)

    - [Getting Verified](https://help.rockwallet.com/app/verification-compliance#getting-verified)
    - [Document Requirement & Process](https://help.rockwallet.com/app/verification-compliance#document-requirement-process)
- [Account Management & Settings](https://help.rockwallet.com/app/account-management-settings)
- [Legal & Policies](https://help.rockwallet.com/app/legal-policies)

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